I noticed a while back that my Rise of Nations game CD had a big crack through it. This was likely owing to it being on the floor in close proximity to the wheels of the chair at the boys’ computer. Any hopes that it might still be readable were quickly dispelled when Windows Explorer locked up in the attempt. I figured Microsoft might have some kind of replacement policy, and in fact they do. What I didn’t realize is that their policy was carefully crafted for stupidity. Read the rest of this entry »