Last year I wrote about my dislike for cell phones. Despite that, I actually have one now. Maybe I'll write more about that at some point, but I was just recently reminded (irony to be revealed later) of a particularly sloppy user experience associated with adding birthdays to contacts and …

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I noticed again this morning that Quicken was still unable to download my credit card transactions online. It hasn't worked since some time in February. The error message said that my PIN or Customer ID was wrong. I know I've double-checked the PIN previously, so I figured it must be …

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